Cancellation & Return Policy

Cancellation Policy

Orders may be canceled within 24 hours of purchase, provided the order has not already been processed, shipped, or special-ordered.

All approved cancellations are subject to a 5% cancellation fee of the total order amount. This fee covers payment processing and administrative costs associated with the cancellation.

Once an order has been processed, shipped, or a special-order item has been purchased or ordered from a manufacturer, the order may no longer be eligible for cancellation.

30-Day Return Policy

We accept eligible returns within 30 days of the original purchase date.

To qualify for a return:

• The item must be unused, uninstalled, and in new/resalable condition.
• The item must be returned in its original packaging with all parts, hardware, documentation, and accessories.
• Returns must be authorized by Berry Performance before being shipped back.
• The customer is responsible for return shipping costs unless the item was shipped incorrectly or arrived defective/damaged.
• Items that have been installed, used, modified, damaged, or altered may not be eligible for return.

Approved returns are subject to a 15% restocking fee, which will be deducted from the refund amount.

Shipping charges are non-refundable.

Special-Order & Custom Items

Special-order, custom-built, modified, or manufacturer-direct items may be non-returnable and non-cancelable. This includes items ordered specifically for a customer or items that cannot be returned to the manufacturer.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact Berry Performance as soon as possible so we can assist with resolving the issue. Do not install or modify a damaged or incorrect item before contacting us.

Berry Performance reserves the right to refuse a return that does not meet the requirements of this policy.